Santevia Reminders: I bought another filter. Why did my reminder not automatically restart?
Edited
When you purchase filters for a registered system, it gets added to your “Spare Filters” count for the product. The clock only resets when you confirm that the filter was changed.
Once you’ve installed the filter, reset your clock:
Sign into https://reminders.santevia.com/.
Click on your product and then “Manage”.
Under “Filter Components” find the filter component you’ve purchased.
Click the date edit button and select the calendar day it was installed.
Done! You’ll now get reminders when it’s time to change your filter again.
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