Subscriptions & Filter Reminders (Filter Ease)
How to create a subscription
Santevia has created a subscription program to help you stay up-to-date with filter replacements. Here's how to set-up a subscription: Select your des...
When will I be charged for my subscription order?
You will be charged for each scheduled subscription order as per your selected frequency schedule. Your subscription order will be shipped within 1-2 ...
Can all Santevia products be added to a subscription?
No, only certain products are avaliable for subscription. To know if a product is eligible for a subscription please visit the product page and the op...
How can I manage or cancel my subscription?
You can fully manage your Santevia filter subscription at any time by logging into your account on Santevia.com . If you do not have an account, crea...
Will my order receive free shipping?
All orders within Canada and the continental United States over $99 before tax ship for free. Certain conditions apply. See our shipping policy for ...
Can I return items from my subscription?
Yes, any product that is ordered via your subscription is covered by our 30-day Money Back Guarantee. If you are not happy with your purchase, pleas...
Are international orders eligible for subscription?
Currently, only residents in Canada and the United States are eligible for our subscription program. If you are a resident of another country, please ...
How to register for Filter Ease
Visit Filter.Santevia.com Create an account Add your product Done! Optional: Add your phone number to get text messages when it's time to replace you...