Product Assistance
Gravity Water System
Need help with your Gravity Water System?
MINA Alkaline Pitcher
Need help with your MINA Alkaline Pitcher?
Bath Filter
Need help with your Bath Filter?
Classic Alkaline Pitcher
Need help with your Classic Alkaline Pitcher?
Water Bottle Filter
Need help with your Power Stick?
Water Bottle
Need help with your water bottle?
Shower Filter
Need help with your Shower Filter?
I'm going on vacation, what can I do with my system while I'm gone?
Alkaline Water Pitchers: Empty your pitcher and put in the refrigerator. Filtration Sticks: Air dry the product. Gravity Water System (Countertop or Dispenser): Drain all water out of the system. Pla…
I have a coconut allergy; can I use your systems?
The primary two components for the Pitcher Filter are Granular Activated Carbon (GAC) and the Alkaline/Mineral ceramic balls. The GAC is made by heating coconut shells to over 800 degrees C, which re…
Are the products online the same as the products I would find in a store?
Typically, you can find the same products both in retail locations and online. However, many retailers offer only a selection of our product line and may not carry every single product we offer. For…
