Product Assistance

Gravity Water System

Need help with your Gravity Water System?

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12 articles by 2 authors

MINA Alkaline Pitcher

Need help with your MINA Alkaline Pitcher?

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13 articles by 4 authors

Bath Filter

Need help with your Bath Filter?

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6 articles by 2 authors

Classic Alkaline Pitcher

Need help with your Classic Alkaline Pitcher?

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7 articles by 1 author

Power Stick

Need help with your Power Stick?

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11 articles by 1 author

Recovery Stick

Need help with your Recovery Stick?

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11 articles by 1 author

Water Bottle

Need help with your water bottle?

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2 articles by 1 author

Shower Filter

Need help with your Shower Filter?

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8 articles by 1 author

Water Bottle Filter

Need help with your Water Bottle Filter?

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1 article by 1 author

I'm going on vacation, what can I do with my system while I'm gone?

Alkaline Water Pitchers: Empty your pitcher and put in the refrigerator. Filtration Sticks: Air dry the product. Gravity Water System (Countertop or Dispenser): Drain all water out of the system. Pla…

Michael Hutchinson
Updated 2 months ago by Michael Hutchinson

I have a coconut allergy; can I use your systems?

The primary two components for the Pitcher Filter are Granular Activated Carbon (GAC) and the Alkaline/Mineral ceramic balls. The GAC is made by heating coconut shells to over 800 degrees C, which re…

Graeme
Updated 2 years ago by Graeme

Are the products online the same as the products I would find in a store?

Typically, you can find the same products both in retail locations and online. However, many retailers offer only a selection of our product line and may not carry every single product we offer. For…

Michael Hutchinson
Updated 2 years ago by Michael Hutchinson

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