Canada Post - Change Delivery Preferences

Welcome to our guide on managing your Canada Post parcel delivery preferences for your Santevia order! This article will help you understand how to control and optimize your parcel delivery preferences with Canada Post if your package is being shipped with Canada Post.

Managing your parcel delivery preferences with Canada Post can offer several benefits, including:

• Ensuring you receive your Santevia package at a convenient time and place.

• Minimizing missed deliveries and the need to visit a post office.

• Enhancing the security of your Santevia delivery.

Before you can manage your parcel delivery preferences, you'll need to set up a Canada Post account. Here's how:

1. Visit the Canada Post Website: Go to https://www.canadapost-postescanada.ca.

2. Create an Account:

• Click on the "Sign In" button at the top right corner of the homepage.

• Select "Register Now" and follow the prompts to create your account.

• Fill in your personal information, including your name, address, and contact details.

• Verify your email address to activate your account.

Once you have your account set up, follow these steps to manage your parcel delivery preferences:

1. Sign In to Your Account: Go to the Canada Post website and sign in using your credentials.

2. Access Delivery Preferences:

• Navigate to the "My Profile" section.

• Select "Delivery Preferences" from the menu.

3. Customize Your Preferences:

• Delivery Location: Choose where you want your parcels to be delivered. Options may include your home, a nearby post office, or a designated safe drop location.

• Delivery Instructions: Provide specific instructions for the delivery person, such as leaving the parcel at the back door or with a neighbour.

• Delivery Time: Specify preferred delivery times if you have a consistent schedule.

• FlexDelivery: Sign up for FlexDelivery to have parcels delivered to a post office of your choice, which can be especially useful if you are frequently not at home.

Canada Post offers tools to track and manage your parcel deliveries in real-time:

1. Track a Parcel:

• Enter your tracking number on the Canada Post website or app to see the status and estimated delivery date of your parcel.

• Sign up for email or SMS notifications to receive updates on your parcel's journey.

2. Reschedule or Redirect a Delivery:

• If you won't be available to receive your parcel, you can reschedule or redirect the delivery to a different address or a post office.

• Use the "Manage My Delivery" tool in your Canada Post account to make these changes.

3. Parcel Locker Service:

• Use Canada Post's parcel locker service to have your parcel delivered to a secure locker at a nearby location. You will receive a notification with a code to access your locker.

• Ensure Your Address is Up-to-Date: To avoid delivery issues, regularly check and update your address in your Canada Post account.

• Use Canada Post Mobile App: Download the Canada Post mobile app for convenient access to your account and parcel delivery preferences on the go.

• Contact Customer Support: If you encounter any issues or have questions, Canada Post's customer support is available to assist you.

By effectively managing your Canada Post parcel delivery preferences, you can enjoy a more convenient and secure delivery experience of your Santevia orders. If you have any further questions or need assistance, please feel free to contact the Santevia customer experience team.