How can I manage or cancel my subscription?
You can fully manage your Santevia filter subscription at any time by logging into your account on Santevia.com.
If you do not have an account, create one here with the same email address used during subscription checkout.
Once logged in, click "manage subscriptions" on the right side of the screen.
Your active subscriptions will appear as a list. Click on the subscription number to be able to manage it. From here there are various options to manage your subscription:
Pause - Temporarily pause the subscription until you are ready to re-activate it.
Cancel - Permanently cancel the subscription.
Skip Next Order - Don't want to cancel or pause, but just skip the next scheduled shipment? Select this option.
Attempt Billing - If a payment has failed and you've updated the payment method, select this option to attempt payment again.
Update Payment Method - Do you need to change your credit card? No problem, update it here.
Update Shipping Address - Did you move? Provide us with your new address here.