MINA Pitcher
Preparing your MINA Pitcher before use.
Before using your MINA Pitcher for the first time please do the following: Wash MINA Pitcher with mild detergent or wash in dishwasher. Condition your...
How long does the MINA Filter last?
The MINA Filter lasts 2 months or 300 L / 80 gal. Did you know 300 L is double the life compared to an ordinary water filter? Most filters for water p...
How do I recycle the MINA Filter?
Here's how to recycle your MINA Filter: Open the filter lid by turning it counterclockwise. Discard the filtration contents. Pull out the middle div...
Why is my MINA Pitcher filtering slowly or not filtering?
Your MINA Filter may be filtering slowly or may not be allowing water through to the lower tank for two reasons: Reason 1 The MINA Pitcher holds 9 cup...
What are the black particles in my pitcher and how do I get rid of them?
The particles in your pitcher are excess Granulated Activated Carbon (GAC) pieces that have escaped the filter. These are not harmful to consume and d...
My MINA filter falls out of the pitcher when pouring water.
This describes a problem of a MINA Filter that has not been fully inserted into the upper tank of the pitcher. To correctly install, follow these step...
MINA Pitcher Product Manual
Each product manual contains helpful information like setup instructions, care and intended use, cleaning instructions, and the product's maximum filt...
How do I know when its time to replace my filter?
The MINA Filter lasts 2 months. Register your product on Filter Ease and we'll send you an email and/or text reminder when it's time for a filter re...
Why can't I pour water out of the pitcher right after filling it?
After filling the pitcher, the water takes a few minutes to filter into the lower tank before the pitcher is poured. This ensure's the water is thorou...
By how much does the MINA Pitcher increase the pH of water?
The MINA Pitcher increases the pH of water up to pH 10.0. Results may vary depending on the source water.
Why is the MINA Filter no longer blue?
We changed the MINA Filter colour from blue to clear to simply show you how Santevia is different. We filter contaminants and then add back minerals t...
MINA Pitcher Filtration Speed
The MINA Pitcher filtration speed varies depending on which filter you’re using. Here’s what you can expect: The MINA Pitcher with the Standard MINA...