Water Quality and Filtration FAQ's
I'm going on vacation, what can I do with my system while I'm gone?
Water Pitchers : Drain your pitcher. Place the filter in a sealed plastic bag and store in the fridge for up to two weeks. Water Bottle Filter : Air ...
Can I use Santevia water in my coffee machine?
Excellent tasting coffee and tea starts with great water. Our filters are designed to optimize the mineral content in your water, making it perfect fo...
Why is my total dissolved solids (TDS) reading so high?
A TDS meter measures the total dissolved solids in your water - this includes both harmful substances (such as lead and chlorine) and healthy minerals...
Does Santevia remove microplastics?
Santevia provides two great filtration options to minimize microplastic exposure: The Gravity Water System , with its Ceramic Pre-filter, effectively ...
Is Santevia water safe for pets?
Yes, your pets can safely drink Santevia water! It’s filtered to remove harmful contaminants like chlorine and heavy metals, while adding essential mi...
I have a coconut allergy; can I use your products?
Yes. Our products do not contain any coconut proteins that would trigger an allergic response. The primary two components of our filters are granular ...
How does Santevia water taste compared to tap water?
Many people find Santevia water tastes and feels smoother than conventional tap water. This difference results from the addition of beneficial trace m...
The tap water where I live is considered "good quality". Why do I need a Santevia water filter?
To ensure that tap water is safe to drink - or potable - municipalities add a chemical disinfectant, chlorine. Chlorine kills harmful bacteria such as...
Can I use my filter with reverse osmosis water?
All Santevia products can be used with reverse osmosis water. The efficacy of the filter will not be impacted. Reverse osmosis systems take out unwant...
Can I use my filter with softened water?
All Santevia products can be used with softened water. The efficacy of the filter will not be impacted. Water softening is the process of removing the...
Can I use my filter with hard water?
All Santevia products can be used with hard water. The efficacy of the filter will not be impacted. It's important to note that the "hardness" of wate...